Cancellation Policy

STSA Cancellation Policy

All cancellations of course bookings must be made via email. Unfortunately a phone call can not be accepted as a means of cancellation.  All bookings will remain on our system until written confirmation of cancellation is received.

A charge of 100% will be incurred if a delegate place is cancelled within 7 working days of the course date. The full course fee will be charged for any delegate/s who do not arrive for a course for which a place has been booked and not cancelled.

All delegates will be required to sign the course register on arrival. Whilst we will make every effort, we cannot guarantee to accommodate delegates on a course for which they have not booked a place.

In the event that a course has to be cancelled, we will endeavour to give a minimum of 7 working days notice of cancellation.

Please note: Course tutor names may be subject to change.

Cancellation form

Please fill out the form below to cancel your chosen course